FAQs
ABOUT THE RACE
When does the race begin?
The 5K run and 1 Mile walk begin at 9:00 a.m.
Where does the race begin?
The 5K run and 1 Mile walk begin right outside Nuevo.
When does race day registration begin?
Race day registration and packet pickup starts at 7:30 a.m. inside Nuevo.
REGISTRATION QUESTIONS
How can I register for this event?
There are 2 ways to register
-You can register online
-RACE DAY REGISTRATION – Saturday, February 15 starting at 7:30 a.m. at Nuevo
How much does it cost to participate in this event?
5K Run and 1 Mile Walk
Pre-registration thru February 7
$30
February 8 - Race Day
$35
Is there a processing fee for registering online?
Yes, there is a processing fee when registering online
If I’m registering with a family member, can I fill out one form?
No, we require individual entry forms for each participant to make sure we have all the information we need for that participant. We will NOT accept two names on one form.
What’s the age requirement to register for this race?
No age requirement
Will you send me a confirmation?
All registrations will receive confirmation via e-mail.
I didn’t receive my confirmation e-mail, how can I make sure I’m registered?
Please e-mail the Hermes office at roadracing@hermescleveland.com
What do I receive with my registration?
LONG-SLEEVE RACE SHIRT
FINISHER "MARSH" MEDAL FOR ALL PARTICIPANTS - Your choice of medal!
Complimentary cup of hot cocoa!
MyLaps BibTag Timing for the 5K Run!
Searchable race photos!
I can no longer participate in the race (injury, scheduling conflict, etc.), what are the Hermes refund/transfer policies for the race?
All entries are non-refundable. Once we’ve received and processed your entry, you will not receive a refund, you may not give or sell your race number to other people, and entry fees are not transferable to the next year’s race or any other race.
You are able to transfer your entry to another person. This can be done in your RunSignup profile through Friday, February 14. There will be NO transfers on race day!
If you call or email about a refund, you will be directed back to this page
If I’m unable to attend and already registered, can I still get my shirt?
Yes, you can pick up your shirt at our office the following week – we do not mail shirts unless otherwise stated. We can also bring your shirt to a future race that Hermes is managing. Please call the office ahead of time to let us know your preference so we can make arrangements. 216-623-9933
On my registration, I misspelled my name, age, I’ve recently moved, etc. How can I fix this?
E-mail roadracing@hermescleveland.com
PACKET PICK UP INFORMATION
If I’m pre-registered, do I need to bring identification to packet pick up?
It is not required but it’s always a good idea to bring it.
Can someone else pick up my race bib and shirt?
Yes, both can be picked up by/for family and friends. It’s always a good idea to bring your confirmation e-mail.
Where/when can I pick up my race packet?
Friday, February 14
Hermes Sports and Events (2425 West 11th St., Cleveland)
11am-1pm
Saturday, February 15
Nuevo Modern Mexican Restaurant (1000 E 9th St, Cleveland, OH 44114)
7:30am-9:00am
RESULTS/AWARDS
How is this race timed?
This race is an officially timed event using the disposable MyLaps BibTag timing system. Timing chips are attached directly to the back of your bib number and are to remain adhered for the duration of the event.
Where can I see my results?
Results will be posted directly after the race on our website. Locate the race and click the ‘Results’ link or on the home page, go to the Race Results tab. You may need to refresh your browser to view.
When will the results be posted?
You will be able to check results within seconds of finishing as results are updated in real time! Official results will be posted online at www.hermescleveland.com.
What do I do if my results are incorrect or missing?
After the results have been officially posted, please contact us at at roadracing@hermescleveland.com with any questions or concerns.
I could not pick up my award on race day, how can I get my award?
You can pick up the awards for 30 days after the race at the Hermes office located at 2425 W. 11th Street, Suite #2 Cleveland, Ohio 44113
We do NOT mail awards
COURSE QUESTIONS
Where can I park the morning of the race?
Parking is available at area lots and adjacent streets. The East 9th Street Pier lot is the closest to the start line, but parking is limited.
Do I have to run the race or can I walk instead?
You may walk the course, but the police may ask you to move to the sidewalk at some point in the race.
Can I wear headphones on the course?
Yes, you can.
MISCELLANEOUS
Can I volunteer for the race?
E-mail Adam Petrovic at apetrovic@hermescleveland.com if you are interested in volunteering for the race.
Where will restrooms be located?
Restrooms can be found in a few spots:
1. Inside Nuevo
2. Near the volleyball courts at Voinovich Park
3. Across the harbor, behind Sushi 86 (close to the entrance to the pier)
Is there bag check on race morning?
No, bag check will not be available for this race.
May I bring my dog to the race?
Dogs are welcome, but please stay to the back of the start area for the safety of the runners. You will not be able to bring your dog into Nuevo.
May I use a running stroller during the race?
Strollers are welcome, but please stay to the back of the start area for the safety of the runners.
Other Questions?
Please e-mail roadracing@hermescleveland.com
Questions asked on social media may not be answered right away.