Q: Where should I attach my bib?

A: Bibs need to be worn on the FRONT of your body with the number visible!

Do not bend the timing tag on the back on your bib.  If it is broken, the timing device will not read your bib.

Sometimes things happen and the device does not read your bib.  That is why your number must be visible on the front of your body!  Our timing crew has backup procedures that include writing down bib numbers as participants cross the finish line so times can still be recorded and accurate.  If your bib is not visible on the front of your body they can't write down your bib as you cross the finish line.

Q: How do I know if I signed up for a race?

A: Log in to your Run Sign Up account. Click the circle profile icon. Select profile. That should bring up the My Upcoming Events or if you select My Registered Races (under My Upcoming Events) it will also be listed here.

Q: Can I transfer my race registration to another race?

A: Yes, when there are more than 30 days until the race date.  Follow these steps:

Log in to your Run Sign Up account. Click the circle profile icon. Select profile. The race in question should be listed under My Upcoming Events.  Click on Manage Registration.  Click on Transfer to Another Race in the left section of the page.

Q: Can I switch my registration to another distance?

A: Yes, follow these steps:

Log in to your Run Sign Up account. Click the circle profile icon. Select profile. The race in question should be listed under My Upcoming Events.  Click on Manage Registration.  Click on Transfer to Another Event in the left section of the page.

Q: Can I receive a refund for this race?

A: Yes, when there are more than 30 days until the race date.  If you plan to do another Fleet Feet Tulsa · Broken Arrow race, you may want to consider transferring your registration to that event instead to avoid losing the processing fees.  Processing fees cannot be refunded.  Transfer instructions are in listed in the answer to the question above.  Follow these steps to request a refund:

Log in to your Run Sign Up account. Click the circle profile icon. Select profile. The race in question should be listed under My Upcoming Events.  Click on Manage Registration.  Click on Request Refund in the left section of the page.

Q: Are there any discounts for race registration fees?

A: Unless listed on our social media or announced through the Race Page – registration fees are as posted.

Q: Can I exchange my race shirt for a different size before the race?

A: Through the Sunday before the event, you can change your shirt size following these steps:  Log in to your Run Sign Up account. Click the circle profile icon. Select profile. The race in question should be listed under My Upcoming Events. Click on manage registration. Select Change Giveaway Option or Change My Shirt Size in the left section of the page. NOTE:  If a shirt size is sold out, you will not be able to switch to the sold out size. In this instance, you will need to take the shirt size for which you registered.  On race day, after the race has started, if we have a shirt in the size you want still available, you can swap at that time.

Q: Can I do the race virtual even though it’s an in-person race?

A: No, we are not currently supporting virtual racing.

Q: Can I register for the race in store instead of online?

A: All registrations, even race day registrations, are done on computers.  Our Fleet Feet stores have computers that you can utilize to register. If you need assistance registering please feel free to come inside and we can help you out.

Q: Can I pick up my bib and shirt at the race?

A: Yes! If you are unable to pick up your packet in-store - it will be at the race registration table before the start of the race.

Q: Can I register on race day?

A: Lots of our events sell out.  It is always advisable to register in advance.  If a race is not sold out, we do offer race day registration.

Q: Where do I park for the race?

A: Please visit the specific race for detailed parking instructions.  Usually, the parking section is located under the Race Info menu on the left section of the race page.

Q: Where do I find a map of the race route?

A: Check under race info on the specific race pages for course maps.

Q: What happens if there’s bad weather on race day?

A: Weather conditions will be monitored on race day. In the case of severe weather, the start times of the races may be delayed. Rain does not cancel a race. In the extreme case the weather is severe enough to cancel the race, there will be no makeup date.

Q: Will water be provided for participants?

A: Yes! Water will be provided on the course.

Q: Where do I find the race results?

A: Results are posted to each specific race page.  Select results on the left section of the race page.  Select the correct distance and type in your bib number or name to see the results.

Q: My question wasn’t answered. What now?

A: Please email race@goldendrillerracing.com with any additional questions!